Sex Toys Lebanon FAQ - Delivery, Privacy & Orders | Cumequoi

Delivery

How long does delivery take?

We process orders with speed so pleasure is quickly at your door. Delivery times vary by location:

Beirut: Within one hour
Beirut to Byblos: After 4pm every day except weekends
Rest of Lebanon: 48-72 hours

Do you offer free delivery?

Yes! We offer free shipping on orders over 450USD.

What is your return policy?

No returns nor refunds.

How do I cancel or modify my order?

Contact us as soon as possible on WhatsApp +96181139146

Products & Privacy

Are your products discreetly packaged?

Yes, absolutely. All orders are shipped in plain, unmarked packaging with no indication of the contents. Your privacy is our priority.

How do I care for my products?

Clean your products before and after each use with warm water and mild soap or a specialized toy cleaner. Store in a cool, dry place away from direct sunlight.

Are your products body-safe?

Yes, all our products are made from body-safe, non-toxic materials. Check individual product descriptions for specific material information.

Payment & Security

What payment methods do you accept?

We accept payment by Whish to Whish or cash on delivery.

Is my personal information secure?

Yes, we use industry-standard encryption to protect your personal and payment information. We never share your data with third parties.

Contact Us

How can I reach customer support?

You can contact us via WhatsApp 24/7.

Get in touch for guidance.

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Other questions

The Essential Ritual (All Materials)

1. Rinse with warm water

2. Apply Cumequoi Toy Cleaner

3. Gently cleanse the entire surface

4. Rinse thoroughly

5. Allow to air dry completely

Store only when fully dry.

Our Cumequoi Toy Cleaner is pH-balanced, gentle, and designed specifically for intimate materials.

Never harsh, never irritating.

Medical-Grade Silicone

The gold standard in body-safe materials. Non-porous, smooth, and durable.

Clean with warm water and Cumequoi Toy Cleaner
Air dry completely
Store separately from other silicone items

Avoid silicone-based lubricants unless specifically compatible.

ABS Plastic (Hard Finish)

Elegant, glossy, and non-porous.

Clean with warm water and Toy Cleaner
Avoid abrasive scrubbers
Store in a cool, dry place

TPE/Rubber

Soft, flexible, and body-safe when properly cared for.

Clean with warm water and Toy Cleaner
Pat dry with a soft cloth
Store away from heat and direct sunlight

Note: TPE can degrade over time. Replace if you notice tears or discoloration.

Glass and Stainless Steel

The most durable and easy-to-clean options.

Clean with warm water and Toy Cleaner
Dry completely before storage

These materials are virtually indestructible and perfect for long-term use.

Storage Tips

Always store toys in a clean, dry place
Use individual pouches or boxes to prevent cross-contamination
Keep away from extreme temperatures
Never store with other silicone items unless you're certain they're compatible

What to Avoid

Harsh chemicals or bleach
Abrasive scrubbers or rough cloths=
Extreme heat or cold
Storing wet or damp

With proper care, your Cumequoi toys will remain beautiful, safe, and ready for years of enjoyment.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We will work quickly to ship your order as soon as possible. Usually we deliver same day from Beirut to Byblos.

Once your order has shipped, you will receive an email with further information.

Delivery times vary depending on your location if you are outside the covered area of the same day delivery..

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

5$ all over Lebanon.

Ensuring you a smooth , discreet , and reliable delivery experience with our top-rated delivery men.

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