Shipping policy

All orders are processed within 1–3 business days. Delivery times vary by location. We ship discreetly — no brand name or product details on the packaging or label. Once your order ships, you'll receive a tracking number via email. We are not responsible for delays caused by the carrier or customs. For any shipping issues, contact our support team.

Get in touch for guidance.

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Other questions

The Essential Ritual (All Materials)

1. Rinse with warm water

2. Apply Cumequoi Toy Cleaner

3. Gently cleanse the entire surface

4. Rinse thoroughly

5. Allow to air dry completely

Store only when fully dry.

Our Cumequoi Toy Cleaner is pH-balanced, gentle, and designed specifically for intimate materials.

Never harsh, never irritating.

Medical-Grade Silicone

The gold standard in body-safe materials. Non-porous, smooth, and durable.

Clean with warm water and Cumequoi Toy Cleaner
Air dry completely
Store separately from other silicone items

Avoid silicone-based lubricants unless specifically compatible.

ABS Plastic (Hard Finish)

Elegant, glossy, and non-porous.

Clean with warm water and Toy Cleaner
Avoid abrasive scrubbers
Store in a cool, dry place

TPE/Rubber

Soft, flexible, and body-safe when properly cared for.

Clean with warm water and Toy Cleaner
Pat dry with a soft cloth
Store away from heat and direct sunlight

Note: TPE can degrade over time. Replace if you notice tears or discoloration.

Glass and Stainless Steel

The most durable and easy-to-clean options.

Clean with warm water and Toy Cleaner
Dry completely before storage

These materials are virtually indestructible and perfect for long-term use.

Storage Tips

Always store toys in a clean, dry place
Use individual pouches or boxes to prevent cross-contamination
Keep away from extreme temperatures
Never store with other silicone items unless you're certain they're compatible

What to Avoid

Harsh chemicals or bleach
Abrasive scrubbers or rough cloths=
Extreme heat or cold
Storing wet or damp

With proper care, your Cumequoi toys will remain beautiful, safe, and ready for years of enjoyment.

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We will work quickly to ship your order as soon as possible. Usually we deliver same day from Beirut to Byblos.

Once your order has shipped, you will receive an email with further information.

Delivery times vary depending on your location if you are outside the covered area of the same day delivery..

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

5$ all over Lebanon.

Ensuring you a smooth , discreet , and reliable delivery experience with our top-rated delivery men.

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